Agent Spotlight: Meet Monica & Ryan Shea

The Platinum Group, REALTORS has brought together the top real estate agents in Colorado Springs. The goal is to provide you with Platinum Service and Platinum results. Our team is made up of dedicated and hard working agents. They have some of the best qualifications and are passionate about helping you and your family find your new home in Colorado Springs. Two of those agents are Monica and Ryan Shea. Check out this great article about the real estate duo.

I got my real estate license in the fall of 2009 – not ideal timing to be getting into the industry in the middle of the worst real estate crash since the Depression. I made the decision to get my license just as my now ex-husband had moved out of our home. and I realized I’d better figure something out quick. I had some experience with real estate (my ex and I had done some investing), and I still think it’s one of the best ways to build wealth, so my thoughts first turned to real estate. I thought that if other people could do it, then so could I. I took a pretty gutsy chance and decided to take the leap. My parents came out from Florida to help watch my five-year-old daughter, so I could sort things out and regroup. I registered for an online real estate class and put my hair up. my sweats on, and literally studied around the clock for 10 days. I was a total zombie, just trying to push through as fast as possible! On day 11, I sat for the licensing exams and was wildly relieved to pass.

So, I was about to be a single mom with no money in savings, a $1900/month mortgage payment that I was solely responsible for, and my young daughter to take care of. My only choices were to sink or swim. I vividly remember how I’d wake up in the middle of the night in a panic that I couldn’t pull it off, consumed by the “what-ifs”. At least once a week, I’d call up my mom and my best friend in Florida and say, “Okay, just tell me I can do this. I need to make $5,000 per month just to break even and pay the bills. Tell me it’s going to be ok.” And every single time, they would tell me that this would be a piece of cake, that I had this, and they’d even muster up enough conviction and encouragement to make me think they truly believed it! It’s probably the only thing that gave me the confidence to keep going in this new career. There were a few months when I had to borrow money from my parents to pay the bills. They knew how hard it was to come to them for help, but they never hesitated, never suggested I get a “real” job, and they always made sure I knew that they were behind me 100%. In fact, my mom shared ·with me a few years later that someone very close to me had told her, “You know, Monica will never make it in that business!” I can laugh about it now, but at the time, it definitely hurt to hear that. There will always be people who don’t believe in you, but thank goodness, I’ve been able to turn away from those people and instead spend time with the people who do believe in me.

Within my first year, I was really fortunate to be invited to join a busy team, and I cut my teeth as a buyer’s agent for the first few years. This was an invaluable experience, and I think it’s a great way for any new agent to get a good start. I worked my tail off to learn the finer points of real estate and to grow my skills, with my daughter in tow. Emily tagged along on hundreds of showings by necessity: she was too young to leave at home alone, and get­ ting a babysitter on short notice for appointments wasn’t practical, not to mention expensive. She was such a sweet little helper, turning the lights on for me during showings, entertaining clients’ children during listing appointments so I could talk business, and sitting quietly during closings. I don’t know if anyone ever thought it was odd that I brought her with me, but I didn’t have a choice and wouldn’t change it looking back. To this day, fresh-baked title company cookies are still Emily’s favorite!

I had great guidance from a handful of mentors early on and a fantastic business coach, who we still work with today. In 2014, I was asked to join the Platinum Group. After meeting with the own­ ers, I reached out to a friend who had recently joined the company to get her thoughts. She said, “Monica, it’s one of those things where it seems too good to be true, but it actually is true.” Never have I seen a more nurturing, collaborative, and positive work environment where colleagues step in to help each other out – in this or in any other industry! It’s totally cheesy to say this, but the people at the Platinum Group really are like family.I think the culture is the biggest thing that sets us apart from other companies.

In 2012, I met my future husband, Ryan, who was an RN working in cardiac rehab.Our hours never lined up, and Ryan realized over the next few years that I needed some help. I knew that his business sense (which we referred to as “common sense consulting”) and his patience with people would make him successful in real estate if he ever wanted to try it. He finally decided to turn the page on healthcare and start a new chapter by get­ting his real estate license in 2014. Ryan joined me at the Platinum Group, and we’ve been working together ever since. We make each other better every day. We also learn so much and appreciate our associations with the Peak Producers and Elite 25 and the incredible agents we have gotten to know in these groups.

There are definitely some secrets to successfully – and happily – working together. The biggest is having well-defined roles within the business, so we each know what we are individually responsible for. This prevents us from stepping on each other’s toes. l work more on the operational side of the business: I’m in the trenches with our client’s writ­ing contracts, presenting and negotiating through­ out the transaction, pricing homes, and oversee­ing our marketing. Ryan drives most of our lead generation and client acquisition. He’s the quarter­ back of our team, getting the ball and passing it to me to run with. He also excels at client care. As he puts it, he went from helping patients through one of the most challenging times in their lives (recov­ering from a heart attack) to helping clients with the biggest financial investment in their lives. One of Ryan’s motivating quotes that fuels him is, “Someone, somewhere out there in this city needs my help. My job is to find him/her.” We wouldn’t be where we are today without each of us maximizing our strengths in what we do every day.

Our business is built on client satisfaction and ultimately, repeat business and referrals. Our team mission statement is to be our clients’ #1 source for all things real estate. And we mean it, too – no mat­ter what that looks like or when that may be. It may be helping someone find a contractor when water is pouring through the ceiling late at night or giving suggestions on what improvements would help with resale down the road (or would make it harder to sell later on). Sometimes, it’s letting people know that it’s NOT the right time to make a move or find­ ing them a great Realtor out of state to help them or their friends and family.

We want our clients to know how much we appreci­ate them personally and appreciate their support of our business.Our goal is to treat them like gold and make sure they know that they will be our clients for life! We’ve got some fantastic things coming up in 2018 to thank our clients for their continued sup­port, like renting out a movie theater for a private movie experience, a night at the ballpark (a hugely popular annual event), a charity drive, and some special events specifically for our VIP clients who refer new business to us. We try to stay in front of our clients throughout the year with helpful info, too, and even just a quick call to check in from time to time. Our brand is definitely centered around family and home life. It’s a reflection of our own lives and is an easy, natural fit for us. We live in the Old North End and have two dogs (Teddy and Sadie), a cat (Mocha), and Emily won’t let me forget her little pet gecko, Socrates. We love family activi­ties, getting together with our own friends and family, and exploring fun things around Colorado. Oh, and Disney! Anyone who knows me knows that I LOVE all things Disney!

As I mentioned, we use an awesome business coach who keeps us on track and innovative in this ever-changing industry. We talk to our coach every other Tuesday morning for one-two hours without fail. To say that he holds us accountable is an understatement; if I’m ever a little grumpy on a Tuesday morning, it’s because our coach just laid the smackdown! Sometimes, it’s tough, but his job is to tell me what I need to hear, even if don’t want to hear it. I’m beyond grateful for all of his guidance and direction and his friendship over the years.

About a year ago, I read a fantastic book called The Miracle Morning, and it really struck a cord. It’s about living a “Level 10” life in all areas, not just in business but in your health, relationships, etc. It outlines a morning routine to start each day with focus and has helped me streamline my mornings. It’s too easy to float through the day, just reacting to yours and to other people’s needs. Most weekday mornings, I get up at 5 a.m., drink my coffee, plan the day, read a motivational, spiritual, or business book, and review my goals. I love starting the day like this.

This is a tough business where you really do see the best and worst of people. We could work 24 hours a day and still not get everything done, so sometimes you have to draw the line for your own sanity and shut things down. Some days, you have to make hard decisions and set boundaries. You also have to expect that once in a while people won’t be honest with you. You have to learn to get over it and not be too demoralized when people don’t show you their best side and not become jaded or negative. For me, this is definitely the hard est part of the job. I always want to expect the best of people, so it’s hard when someone lets you clown or tries to take advantage of you.

Another thing I’ve come to realize is that it takes a unique set of skills to really be successful in this career. For one, you have to be good at analyzing numbers to price a home correctly. You have to be good at writing copy and marketing to put out listings and advertising that will appeal to people. You have to be really skilled at working with people – way more than building rapport – but effective at managing the rollercoaster of emotions that many clients experience throughout a transaction and talking people off the ledge when their stress level gets to be too much…and you’ve got to do all this without letting your own emotions get in the way. It’s really satisfying to be able to talk out a tough situation with clients and let them really under­stand that not only do you know what to do to improve the situation but also that you care about them and are doing everything you can to protect their best interests.

For Ryan and me, this is such a highly rewarding career where we get to help families find their home, the place where their children will take their first steps; laugh, cry, and pray; celebrate with friends and family, and find peace at the end of the day. On top of all that, buying real estate is a huge investment, whether it’s a $50k condo or a $3 million estate. Every single transaction is important and every single client matters, regard­ less of the price point. About 95% of our clients use people that we genuinely consider ourselves lucky to know. We meet so many amazing people who we would never have gotten the chance to meet without our careers in real estate. From the bottom of our hearts, we appreciate everyone – clients AND colleagues – that we have crossed paths with and gotten to build relationships with. THIS is why we love what we do. Not a day goes by that I’m not grateful that I got into this business and that I get to do this for a living.

Monica and Ryan Shea are Realtors with The Platinum Group, REALTORS. Monica grew up in the Tampa Bay area of Florida and graduated from the Univer­sity of Florida with a degree in zoology, later to attend business school at the University of Tampa. She worked in public relations and logistics for an international agricultural company before moving to Colorado in 2003.

Ryan grew up in the Boston area and moved to Colorado in 1990 to attend Colorado State Univer­sity. He graduated with a degree in sports science, specializing in cardiac rehab, and later earned a degree in nursing.

It is important to choose a real estate agent who understands and can interpret your individual needs. Platinum Group is made up of the best real estate agents in Colorado Springs who are all well established and experienced. Buying a home is a big commitment and we want to be there for you every step of the way. Visit our website to learn more

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