Mary and I interviewed three realtors before listing our house with Tom Downing . We selected Tom on the basis of his honesty, high energy and most importantly Tom actually listened to our goals and concerns. Best part he delivered exactly as he promised and was forthright in coaching us toward a great strategy. Selling a home is stressful however Tom’s approach was to stay ahead of each issue with a rapid response and solution to the many annoying issues that invariably surface during the selling process. Bottom line: we had never met Tom prior to selling and in our opinion …Tom’s situational awareness and reactionary skills are to be commended as he understands how to lead from the front and not sit back with his feet on the desk…which is critical to managing a successful process with a lot of moving parts.